Customer Testimonials

I purchased my bike insurance online and received the policy instantly on my email. The immediate confirmation made me comfortable riding without any worries about coverage.

We travelled abroad as a family, and having a single policy for everyone made coordination easier. It reduced paperwork and kept all of us covered.

Since my car is mostly used on weekends, the IndusInd Pay as you Drive plan suited my usage better. It felt fair not paying the same premium as someone who drives daily.

My office health policy offered only ₹4 lakh as a shared family cover, which felt inadequate. With IndusInd’s Super Top-Up plan, I increased my total coverage to over ₹20 lakh at a very competitive premium, making emergencies financially manageable.

I opted for personal accident insurance to ensure financial support in case an accident affects my ability to work. The policy was easy to buy and clearly explained the benefits.

Before moving overseas for higher studies, I opted for IndusInd student travel insurance to cover medical needs and travel risks while adjusting to a new country.

My work travel entails long daily commute for work from Nerul to Goregaon which is why I was looking for a policy that offered comprehensive coverage. The secure plus bundle offered by IndusInd car insurance extended an array of well thought out add-ons for my XUV thus making my daily commute stress-free.

I have a motor insurance policy with Reliance (now Indusind). Yesterday my car broke down and I made a call to Reliance (now Indusind) and happy to say they were prompt to revert back. They arranged towing facility and dropped the vehicle at the desired service center. Thanks for the help. I appreciate your services.

Self Employed

Want to tell my experience about my claim. Responsive and proactive in terms of aligning the documentation for getting the claim registered and also patiently took me thru the entire process of claim handling with your esteemed organisation. All updates on my claim were timely provided to me thru phone and email.

Senior Manager

With medical expenses increasing every year, I wanted higher health coverage. This policy gave me access to a larger sum insured, helping me prepare for serious treatments.

My own damage policy that I received from the showroom lapsed after a year and I was left with only third-party protection risking coverage for my new Sedan when it got damaged. That is when I decided to get IndusInd standalone own damage (SAOD) cover after the agent patiently took me through the benefits I could avail.

I use my car for daily office travel and long family drives. The policy offered optimum coverage for my Toyota Fortuner taking into consideration the additional protection I needed without losing the old add-on benefits. Knowing that the accident repairs and third-party claims are covered makes driving less stressful.

During a Thailand trip with friends, one of our bags went missing during transit. IndusInd travel insurance helped cover the cost of essentials, making a stressful situation easier to manage.

I chose international health insurance for my overseas travel so that medical emergencies wouldn’t become a financial burden. It helped me travel with confidence.

I already had third-party insurance, but it didn’t help when my bike needed repairs. Adding own damage cover made sense, especially considering repair costs today. The online purchase was smooth and quick.

Thank you very much for making payment on the below claim last week. Here I would like to say a big thanks for everyone who involved in making approval for the claim. I recommend Reliance (now IndusInd) as an insurer for their excellence patience with customers while talking in hard situation. I am truly impressed with your customer service.

Technical Officer

Me and my family members have been cash-less policyholders with Reliance Insurance (now IndusInd Insurance) for more than a decade. My wife was admitted to the hospital in Oct-2017. I really appreciate the prompt action and competent approach exhibited in the approval for admission as well as the settlement of my post-admission claim. This helps the company build a reputation of trust with its clients.

Software Engineer

It is nice to hear that my cashless amount has been approved. Thanks IndusInd and the team for your immediate response and approvals. Thanks for your quick responses and sharing the information regarding my claim.

IT Engineer

I would like to reconnect with Reliance Insurance team (now IndusInd Insurance) again as we are making a travel again to NY with a group of people and I am highly satisfied with the service of the travel insurance because you have helped us a lot and resolved all the issues very smoothly. So I would like to take the travel insurance once again with you.

Student

I recently insured my two-wheeler with Reliance General Insurance (now IndusInd General Insurance) and was pleasantly surprised by how user-friendly the process was. The platform requires minimal documentation, and renewing the policy is incredibly simple—just a couple of clicks and you're done. Highly recommended for hassle-free insurance!

Deputy Manager – Customer Service (Star Union Dai Chi Life Insurance)

Services provided by Reliance Chatbot (now Indusind Chat) are very Good.  It has saved my time and provided a quick response  to my query regarding my car insurance. Within  72 Hours my request for Ownership transfer got processed. Very Good.

To be very honest I was not expecting such fast service from any Insurance Company but I am very happy with your wonderful work. I am proud to tell that in our country we have such a great and very helpful Insurance company. I am really very thankful. God bless IndusInd General Insurance.

Civil Engineer

When I compared coverage of Reliance Travel Insurance (now IndusInd Travel Insurance) to other products, it was very good and it came at cheapest cost to me. With Reliance General (now IndusInd General), I have also taken some other insurances, so I was very confident that they will settle my claim in a timely fashion.

Senior Manager

I recently renewed my car insurance policy with IndusInd General Insurance (formerly Reliance General Insurance), and I’m very happy with the experience. The renewal process was smooth and quick, and the support team was extremely helpful throughout. They guided me at every step and ensured I had no issues. Thank you for the great service—looking forward to continuing with IndusInd!

First and foremost I will like to thank Reliance Insurance (now IndusInd Insurance) for all the help when it was needed the most. Team were highly patient and sympathetic to my situation. The fact that they called asking for update every once and while made me feel like family. Thank you once more and I am glad I had Reliance (now IndusInd) backup.

Student

I use my bike daily for office travel and daily errands, so even a small accident can disrupt my routine. When I had a minor mishap, the claim process was easy to follow and the network garage handled most of the coordination. That experience made me trust IndusInd Comprehensive protection more.

I forgot to renew my Third party policy and that is when I came across IndusInd comprehensive bike insurance that offered an affordable insurance option by paying a nominal additional amount than the TP one. This policy fit my needs without making me overpay and I could renew it quickly without any hassle.

I compared several health insurance options and chose Health Infinity because the benefits were explained thoroughly and It offered me OPD coverage with several other benefits.

I went through a lot of stress when I met with an accident while driving. Thankfully, I had opted for the Nil Depreciation add-on with my car insurance policy and when I filed the claim, I was honestly surprised at how smooth everything went.

Driving daily in city traffic comes with risks. When I had a minor accident, the claim process was smooth and the network garage coordinated repairs without unnecessary follow-ups from my side.

My parents were travelling overseas, and their age made medical cover my biggest concern. Having IndusInd travel insurance ensured that in case of any health issue, emergency care wouldn’t become a financial or logistical problem. It gave me reassurance while they were away

As someone who travels frequently for work, the annual multi-trip insurance saved me time by removing the need to buy a policy for each journey. The year long cover under a single policy ensured minimal documentation and ease of travel without the hassle of carrying a new document for every trip taken.

The international health insurance policy clearly explained what medical situations were covered abroad, which helped me handle travel planning with better clarity.

I wanted a reliable bike insurance that didn’t confuse me with technical language. The coverage details were clear and buying it online took just a few minutes. I felt confident knowing I was properly covered before riding out.

Excellent service from Reliance General Insurance (now IndusInd General Insurance). The team patiently addressed all my queries regarding my car insurance policy and helped me understand the coverage and benefits clearly. Their support was prompt and knowledgeable, which gave me great confidence in my decision. Truly appreciate the transparency and customer-first approach!

Bank Cashier

When my bike needed unexpected repairs, the customer support team clearly explained the claim steps. The network garage support saved me time that would otherwise be spent following up.

I had a great experience renewing my two-wheeler insurance with Reliance General Insurance (now IndusInd General Insurance). The support team was responsive and helpful throughout the process, ensuring everything went smoothly. The renewal interface is intuitive and quick—no unnecessary steps or paperwork.

University Professor

My association with Reliance General Insurance (now IndusInd General Insurance) has been for long since I purchased my car insurance. My insurance was about to expire, and I was travelling and happen to go on the Reliance General Insurance (now IndusInd General Insurance) website, and it was as simple as few clicks and that was done.

AVP – Projects, Zee Entertainment International Ltd.