Roadside Assistance in Car Insurance

Roadside assistance is an add-on service that helps you when your car breaks down or has problems while you're driving. It means getting professional help right where your car stopped working, without having to worry about finding a mechanic or towing service on your own.

Car breakdowns can happen anytime and anywhere on the road. You might be driving to work in the morning when your car suddenly stops working. Or maybe you're on a family trip and your tyre gets flat in the middle of nowhere. These situations can be very stressful and scary, especially when you don't know what to do next.

This is exactly when you need reliable help that comes to you quickly. IndusInd General Insurance (formerly Reliance General Insurance) offers comprehensive roadside assistance as an add-on to your car insurance policy. We provide 24 hours a day, 7 days a week service and pay out all genuine claims our customers make.

Our network of trained professionals covers all major cities and highways across India, ensuring that whether it's a flat tyre, dead battery or engine trouble, our experts will reach you quickly and get you back on the road safely.

Features and Benefits of Roadside Assistance

24/7 Customer Support

Our roadside assistance team is available round the clock, every day of the year. Whether your car breaks down at midnight on a highway or early morning in a remote area, you can call us anytime or contact us via the IndusInd Insurance app and get immediate help without waiting.

Quick Response Time

When you call for help, our technicians reach your location quickly. We understand that being stuck on the road can be dangerous and too stressful, so we make sure to send help as fast as possible to get you back on track. Plus, we offer access to services at much lower costs.

Professionally Trained Technicians

All our service providers are professionally trained and experienced in handling different types of car problems. They carry proper tools and equipment to fix your car safely and efficiently at your location.

Wide Network Coverage

Our service network covers all major cities, highways and towns across India. This means wherever you are travelling in the country, you can be confident that help is available nearby when you need it most.

Who Should Buy an RSA Cover?

People who regularly drive long distances on highways should buy RSA cover for emergency breakdown assistance during their journeys away from home.

Working professionals who depend on their cars for daily office travel need roadside assistance to avoid being stranded during important work schedules.

Families with children and elderly members should have RSA cover to ensure safe emergency help when travelling together for vacations or outings.

First-time car owners who lack experience handling vehicle breakdowns should purchase roadside assistance for professional guidance during emergency situations on the road.

Elderly drivers who may find it difficult to handle car problems alone should buy RSA cover for immediate professional help and safety.

Wherever you go, we’ve got your back

Dial now to upgrade your plan and get 24/7 roadside assistance!

Call Us

Roadside Assistance Add-On: Inclusions and Exclusions

What is Covered?

Emergency Towing Services: When your car breaks down and cannot move, we will send a tow truck to take your car to the nearest garage for repairs. We cover all towing costs within our coverage area. If towing exceeds the covered distance, you will need to pay the additional charges for the extra distance covered during transportation.

On-Site Minor Repairs: We send professional technicians to your location to fix small electrical or mechanical problems that can be repaired on the spot. Our services include jump-starting dead batteries, changing flat tyres with your spare and unlocking cars when keys are inside.

Fuel Emergency Support: If you run out of fuel on the road, we deliver up to 5 litres* of fuel directly to your location for immediate assistance. We also help clean your fuel tank if the wrong fuel was mistakenly filled in your vehicle. You pay for the actual fuel cost, while we cover the delivery service charges and labour involved in the process.

Electric Vehicle Assistance: For electric cars, we provide specialised towing services to the nearest charging station when your battery drains completely and cannot be recharged. We also offer portable battery generator services, where available, for immediate charging needs.

Medical Emergency Help: In case of accidents, we arrange ambulance services for immediate medical transportation and help coordinate blood transfusion services when needed for emergency situations. We cover medical expenses up to your policy limits for accident-related treatments.

Travel Continuation Support: When your car cannot be repaired the same day, we arrange taxi services to help you continue your journey or return home safely. We also provide hotel accommodation coverage if repairs take more than 48 hours, with reimbursement for up to four days maximum.

What is not Covered?

Routine Maintenance: Our roadside assistance is strictly for emergency breakdowns when your vehicle cannot move or start and requires immediate help on the road.

Customer Payment Responsibilities: You must pay directly for fuel costs during emergency fuel delivery, spare parts and materials used in repairs and battery replacement costs when needed. We cover only the specific services mentioned in the policy, and all other associated costs must be borne by you completely.

Personal Belongings Protection: We do not take responsibility for your luggage, bags, personal items, electronic devices or valuable belongings left inside your vehicle during our assistance service. If these items get lost, stolen, damaged or misplaced while we are providing roadside assistance, we will not provide any compensation or replacement.

Natural Disasters, Illegal & High-Risk Activities: Assistance for vehicles being used for competitive driving events involving high speeds and illegal activities. Meanwhile, vehicles damaged by natural disasters are covered under the base plan, not the RSA add-on.

Disclaimer: For the complete list of Inclusions and Exclusions, please refer to the policy wording here

How to Buy RSA Cover Online?

Enter your car registration number and mobile phone number on the form at the top. You can also enter these details on the calculator below to check the price.

Enter the make and model of your car and previous policy details (if any). Different car insurance plans will appear. Select your car's IDV, policy type and click "Next".

Select roadside assistance cover and add it to your chosen plan. You can also contact the customer service team for purchase guidance and support.

Complete the payment process online and complete KYC using your PAN to receive your RSA cover and car policy documents via email immediately.

Homepage Curated Plans Client Extension

Key Takeaway

Roadside assistance is extremely important for every car owner because vehicle breakdowns are unpredictable and can happen at any time. Imagine you are driving home late at night after work, and your car suddenly stops on a dark highway with no mechanic shops nearby. Without roadside assistance, help would be hard to find.

This is where IndusInd General Insurance (formerly Reliance General Insurance) roadside assistance add-on becomes your reliable partner. Our 24/7 emergency support* makes sure you never face such situations alone. With our quick response time and professionally trained technicians, help reaches you wherever you are across India. We ensure quick assistance to get your car in working condition again so you can get to the nearest garage for repairs.

Our wide network coverage spans all major cities and highways, providing complete protection during every journey.

What makes us special is that we genuinely care about our customers. Our cost-effective solution saves you from expensive emergency charges while providing comprehensive services including towing, on-site repairs, fuel delivery and even travel continuation support when needed.

Car insurance starting at just ₹308/month*

Road Trouble? Consider it Handled

A flat tyre or a dead battery shouldn’t ruin your day. One call is all it takes, and help is on the way! We offer 24/7 roadside assistance, and with the IndusInd Insurance app, you get quick access to our helplines.

Get Car insurance

Homepage alternate CX

Voices of Trust

Stories shared by our happy customers!

Total Average Rating

Based on ratings

View All

Asset Publisher

4.8 ★ ★ ★ ★ ★ (2106)

Prashant Test

New Delhi

Quick policy issuance

Quick and easy! The policy details were clearly mentioned, making it simple to choose the right one

Roshan Jha

Meerut

Seamless digital experience

Quick and easy! The policy details were clearly mentioned, making it simple to choose the right one.

Suman

Noida

Limited policy options

A fair and simple process. The Car insurance covers the basics well.

Aniket

Chirawa

Value for money

The best insurance experience I've had! Simple, affordable, and reliable. Highly satisfied with my Car policy.

Balasaheb Babu Rao Deosarkar

Yavatmal

4.5

Seamless digital experience

My experience of getting my car insurance was easy and straightforward. I am satisfied with the policy and don't see a need for extras.

Abdul Bawani

Yavatmal

Quick policy issuance

Purchcasing my Car felt effortless and user-friendly. I am satisfied with the main policy and don't see a need for extras.

Debashish Sen

West Tripura

Quick policy issuance

The journey of purchasing Car insurance felt effortless and user-friendly. I am satisfied with the main policy and don't see a need for extras.

Rupak Das

West Tripura

Quick policy issuance

From start to finish, the process of getting my Car insurance from Reliance (now IndusInd) was convenient. It met my requirements well and felt tailored to my needs. Currently, I don't think I require any additional plans or add-ons. I found the entire process trustworthy and efficient.

Prasen Jitpal

West Midnapore

Quick policy issuance

I recently purchased my Car insurance and found the experience very smooth. It met my requirements well and felt tailored to my needs.

Sankuratri Venkata Bulli Rani

West Godavari

Quick policy issuance

The journey of purchasing Car insurance from Reliance Insurance Company (now IndusInd Insurance Company) felt effortless and user-friendly. The plan offered exactly the type of coverage I was expecting. No complementary product was necessary for me at this stage. I found the entire process trustworthy and efficient.

Manthenaravi Teja Varma

West Godavari

Quick policy issuance

Buying a Car policy through the platform of Reliance General Insurance (now IndusInd General Insurance) was straightforward and quick. The plan offered exactly the type of coverage I was expecting. Currently, I don't think I require any additional plans or add-ons. I'm happy with how everything went and feel secure with my policy.

Karem Raja Rao

West Godavari

Quick policy issuance

The journey of purchasing Car insurance from Reliance Insurance Company (now IndusInd Insurance Company) felt effortless and user-friendly. I felt that my protection needs were well addressed with this policy. I am satisfied with the main policy and don't see a need for extras.

Nekkalapu Vijaya Lakshmi

West Godavari

Quick policy issuance

The journey of purchasing Car insurance from Reliance Insurance (now IndusInd Insurance) felt effortless and user-friendly. I felt that my protection needs were well addressed with this policy. Currently, I don't think I require any additional plans or add-ons. I found the entire process trustworthy and efficient.

Gunnampurna Chandrasekhar

West Godavari

Quick policy issuance

From start to finish, the process of getting my Car insurance from Reliance General Insurance (now IndusInd General Insurance) was convenient. I felt that my protection needs were well addressed with this policy. I did not feel the need for any other products at this time.

Vendrabala Nageswara Rao

West Godavari

Quick policy issuance

I had a positive overall experience while applying for Car insurance from Reliance (now IndusInd) . It met my requirements well and felt tailored to my needs. I did not feel the need for any other products at this time. I found the entire process trustworthy and efficient.

Balla Leela Naga Surya Kumari

West Godavari

Quick policy issuance

From start to finish, the process of getting my Car insurance from Reliance General Insurance (now IndusInd General Insurance) was convenient. The plan offered exactly the type of coverage I was expecting. I am satisfied with the main policy and don't see a need for extras. I found the entire process trustworthy and efficient.

Narendra Kumardevaneni

West Godavari

Quick policy issuance

I was impressed by the overall Reliance Insurance (now IndusInd Insurance) experience. The platform was intuitive, and the coverage felt like a perfect fit. No complementary product was necessary for me at this stage. I found the entire process trustworthy and efficient.

Sobhit Gupta

New Delhi

Quick policy issuance

I recently purchased my Car insurance and found the experience very smooth. The plan offered exactly the type of coverage I was expecting.

Ritesh Gupta

New Delhi

Quick policy issuance

I had a positive overall experience while applying for Car insurance with Reliance General Insurance (now IndusInd General Insurance) . I felt that my protection needs were well addressed with this policy. I did not feel the need for any other products at this time. The convenience and clarity made this a good experience.

Nishida Noonhampurath

Wayanad

Quick policy issuance

The journey of purchasing car insurance felt effortless and user-friendly. The plan offered exactly the type of coverage I was expecting.

Sushil Madhukar Raosapkal

Washim

Quick policy issuance

Buying a Car policy through the platform of Reliance General Insurance (now IndusInd General Insurance) was straightforward and quick. The coverage provided matches my expectations and feels comprehensive. No additional coverage seemed required for my needs. I'm happy with how everything went and feel secure with my policy.

Gaddam Keerthi

Warangal

Quick policy issuance

I recently purchased my Car insurance from Reliance (now IndusInd) and found the experience very smooth. It met my requirements well and felt tailored to my needs. Currently, I don't think I require any additional plans or add-ons. The process felt reliable and I would recommend it to others.

Nagamandla Rama Devi

Warangal

Quick policy issuance

Buying a car policy through the platform was straightforward and quick. The coverage provided matches my expectations and feels comprehensive.

Nadipellimadhava Rao

Warangal

Quick policy issuance

The journey of purchasing car insurance from Reliance (now IndusInd) felt effortless and user-friendly. I felt that my protection needs were well addressed with this policy. Currently, I don't think I require any additional plans or add-ons.

Sayyedja Lalahamed

Warangal

Quick policy issuance

The journey of purchasing Car insurance felt effortless and user-friendly. It aligns well with what I needed from an insurance policy.

Jaya Krishna Madupu

Warangal

Seamless digital experience

The journey of purchasing Car insurance felt effortless and user-friendly. The product details, coverage and offerings do not match my needs currently.

Thanneeru Srinivas

Warangal

Quick policy issuance

I had a positive overall experience while applying for Car insurance. It aligns well with what I needed from an insurance policy.

Harikrishna Kavati

Warangal

Quick policy issuance

Buying a Car policy through the platform of Reliance Insurance (now IndusInd Insurance) was straightforward and quick. The coverage provided matches my expectations and feels comprehensive. Overall, it was a seamless experience and I am satisfied.

Asra Parveen

Warangal

Quick policy issuance

From start to finish, the process of getting my Car insurance from Reliance (now IndusInd) was convenient. The plan offered exactly the type of coverage I was expecting. I am satisfied with the main policy and don't see a need for extras. I'm happy with how everything went and feel secure with my policy.

Veldandi Satish

Warangal

Quick policy issuance

The journey of purchasing Car insurance from Reliance General Insurance (now IndusInd General Insurance) felt effortless and user-friendly. The coverage provided matches my expectations and feels comprehensive. The process felt reliable and I would recommend it to others.

Mugala Manohar

Warangal

Quick policy issuance

From start to finish, the process of getting my Car insurance from Reliance Insurance Company (now IndusInd Insurance Company) was convenient. It met my requirements well and felt tailored to my needs. No complementary product was necessary for me at this stage. The process felt reliable and I would recommend it to others.

Mutika Raju

Warangal

Quick policy issuance

Buying a Car policy through the platform was straightforward and quick. I felt that my protection needs were well addressed with this policy.

Kotte Siromani

Warangal

Quick policy issuance

I recently purchased my Car insurance from Reliance (now IndusInd) and found the experience very smooth. It met my requirements well and felt tailored to my needs. While digital is fine, having a physical document would add assurance. Overall, it was a seamless experience and I am satisfied.

Pasunoori Prashanth

Warangal

Quick policy issuance

I recently purchased my Car insurance and found the experience very smooth. The coverage provided matches my expectations and feels comprehensive.

Nagelli Rahul

Warangal

Quick policy issuance

Buying a car policy through the platform was straightforward and quick. It aligns well with what I needed from an insurance policy.

Ananthula Umamaheshwar

Warangal

Quick policy issuance

From start to finish, the process of getting my Car insurance was convenient. It met my requirements well and felt tailored to my needs. I am satisfied with the main policy and don't see a need for extras. Overall, it was a seamless Reliance Insurance (now IndusInd Insurance) experience and I am satisfied.

Sujatha Chittem

Warangal

Quick policy issuance

The journey of purchasing Car insurance from Reliance Insurance Company (now IndusInd Insurance Company) felt effortless and user-friendly. It met my requirements well and felt tailored to my needs. The process felt reliable and I would recommend it to others.

Nimmala Saideepak

Warangal

Value for money

I recently purchased my Car insurance and found the experience to be fine.

M Sainivas

Wanaparthy

Quick policy issuance

The car insurance process was efficient and well-supported. I felt like I was making a smart, informed choice.

Nagireddi Madhukishor

Vizianagaram

Quick policy issuance

I had a positive overall Reliance (now IndusInd) experience while applying for Car insurance. The plan offered exactly the type of coverage I was expecting. I did not feel the need for any other products at this time. Overall, it was a seamless experience and I am satisfied.

Dadi Venkatagiri Babu

Vizianagaram

Quick policy issuance

I had a positive overall Reliance Insurance (now IndusInd Insurance) experience while applying for Car insurance. I felt that my protection needs were well addressed with this policy. I am satisfied with the main policy and don't see a need for extras.

Shashidhar Guntha

Vizianagaram

Quick policy issuance

I recently purchased my Car insurance from Reliance General Insurance (now IndusInd General Insurance) and found the experience very smooth. It aligns well with what I needed from an insurance policy. No complementary product was necessary for me at this stage.

Vani Kota

Vizianagaram

Quick policy issuance

The journey of purchasing Car insurance from Reliance (now IndusInd) felt effortless and user-friendly. It met my requirements well and felt tailored to my needs. No complementary product was necessary for me at this stage.

Lonka Gopal Reddy

Vizianagaram

Quick policy issuance

I recently purchased my Car insurance from Reliance (now IndusInd) and found the experience very smooth. I felt that my protection needs were well addressed with this policy. I did not feel the need for any other products at this time.

Devarasetti Uma Manoj

Visakhapatnam

4.5

Seamless digital experience

I found the insurance experience to be well-paced and user-friendly. The policy I selected felt comprehensive and relevant.

Nethala Suri Babu

Visakhapatnam

Quick policy issuance

Buying a car policy through the platform of Reliance Insurance Company (now IndusInd Insurance Company) was straightforward and quick. It aligns well with what I needed from an insurance policy. No additional coverage seemed required for my needs.

Chowdary Appala Naidu

Visakhapatnam

Quick policy issuance

I had a positive overall experience while applying for Car insurance with Reliance General Insurance (now IndusInd General Insurance) . I felt that my protection needs were well addressed with this policy. No additional coverage seemed required for my needs. Overall, it was a seamless experience and I am satisfied.

Pentakota Satya Eswara Sanyasir

Visakhapatnam

Quick policy issuance

I had a positive overall experience while applying for car insurance. It met my requirements well and felt tailored to my needs.

Ravi Shankarnandikolla

Visakhapatnam

Quick policy issuance

The journey of purchasing Car insurance felt effortless and user-friendly. I felt that my protection needs were well addressed with this policy.

Badda Appalanaras Amma

Visakhapatnam

Quick policy issuance

Buying a Car policy through the platform of Reliance Insurance Company (now IndusInd Insurance Company) was straightforward and quick. It aligns well with what I needed from an insurance policy. No complementary product was necessary for me at this stage. I'm happy with how everything went and feel secure with my policy.

Relevant Links for Car Insurance

Pay As You Drive Insurance

Third Party Insurance

Comprehensive Insurance

Own Damage Car Insurance

Long Term Car Insurance

Car Insurance - Disclaimer

AI Content Summarizer

Asset Publisher

Frequently Asked Questions (FAQs)

Can I buy RSA separately?

No, roadside assistance cannot be purchased as a standalone policy. It is only available as an add-on cover that must be purchased along with your comprehensive car insurance or own-damage car insurance. You need to have an active car insurance policy first before adding RSA coverage.

Is roadside assistance coverage available 24/7?

Yes, IndusInd General Insurance provides complete 24/7 roadside assistance coverage throughout the entire year without any time restrictions. Our dedicated emergency support team remains available round the clock, ensuring you receive immediate professional help whenever your car breaks down, whether day or night, anywhere in India.

Is RSA mandatory?

No, roadside assistance is not mandatory by law in India. It is completely optional and available as an add-on service that you can choose to purchase along with your car insurance policy. However, it provides valuable protection and convenience during vehicle breakdown emergencies on roads.

Is roadside assistance worth it in India?

Yes, roadside assistance is definitely worth it in India due to unpredictable road conditions, heavy traffic congestion and limited availability of mechanics in remote areas. It provides complete protection, saves money on expensive emergency services and ensures quick professional help reaches you anywhere across India.

Will claiming roadside assistance affect my no-claim bonus?

No, claiming roadside assistance services will not affect your no-claim bonus in any way. Since RSA is an additional add-on service that operates separately from your main car insurance policy, using these emergency breakdown services will not impact your premium discounts or bonus accumulation whatsoever.