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Travel Insurance - Disclaimer

Disclaimer: Travel insurance coverage is subject to policy terms, conditions, exclusions, geographical limits and plan selection. Benefits may vary depending on the product variant, destination, age and coverage opted.

Applicable UIN: IndusInd Travel Care Policy – RELTIOP08002V010708

For detailed disclosures, premium illustrations and benefit limitations, please refer to the Travel Insurance Disclaimer page.

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Frequently Asked Questions (FAQs)

When do I collect my passport from the passport office in Kollam?

You cannot collect your passport from the passport office. All new or renewed passports are dispatched to your registered address by post.

Are reimbursements of claims made in a foreign currency?

No. All reimbursements are made in Indian rupees. The reimbursement amount is made as per the exchange rate on the date of the incident.

Do I need to submit medical tests to get travel insurance?

Medical tests or medical history could be asked of individuals of a particular age and with certain conditions. For all other travel insurance applicants, no medical test is required.

What do I do if I have lost my bags or if they have been delayed?

If you have lost your bags, immediately file a police complaint and inform the airline. Gather all of these documents and submit them to us within 24 hours to 48 hours for reimbursement.

How long does it take to settle insurance claims?

The time taken to settle travel insurance claims differs from case to case. However, if all documents are in order, claims are settled in 10 to 15 days.

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