Passport Office in Mumbai

Mumbai, also known as the “city of dreams” and “India’s Financial Hub”, is one of the busiest gateways to the world. With thousands of professionals, students and families moving out for work, education and travel, there is a growing need for reliable passport services.

To fulfil this demand, multiple passport offices and Passport Seva Kendras are set up in the city. The passport issuance is overseen by the Regional Passport Office located at the Videsh Bhawan, Bandra Kurla Complex. These passport centres handle new passport applications, reissue passports, updates and corrections, Tatkal services, and police clearance certificates.

In fact, Mumbai RPO has received over 8 lakh applications and issued nearly 7.78 lakh passports in 2024. This rise is linked with people moving abroad for work and education. To manage this growing demand, RPO Mumbai has streamlined the passport process, with appointments booked online and documents checked at PSKs.

Passport Office Types

Regional Passport Office

RPO Mumbai is a government office that runs under the Ministry of External Affairs. It is set up to manage the passport services for particular areas. They oversee PSKs, issue passports, and handle grievances and queries of the applicants.

Passport Seva Kendra

Passport Seva Kendra in Mumbai is the main centre where people apply for their passports, submit documents and get assistance on passport-related matters. PSKs handle most of the passport processes, including fresh/re-issue applications, renewing old passports and more.

Post Office Passport Seva Kendra

Post office passport seva kendras are similar to passport seva kendra in Mumbai. But the only difference is that they are in post offices. The main aim is to offer services in remote and rural places.

Regional Passport Office of Mumbai Contact Information

Parameters	Details
Regional Passport Officer	Dr. Rajesh Gawande
Helpline Number	022-26520016, 26520017
Address	Vidhes Bhavan, Bandra Kurla Complex, Plot No.C-45, G Block, Bandra (East), Mumbai-400051
Email ID	rpo.mumbai@mea.gov.in
Fax No.	022-26520091
For Grievances	022-26520016

Disclaimer: RPO contact information is subject to change. To get the most up-to-date phone numbers and addresses, please visit the Mumbai RPO Portal.

Contact Information Of PSks and POPSKs of Mumbai

Passport Seva Kendras in Mumbai

Passport Seva Kendras Of Mumbai	Details
PSK Andheri	The Great Oasis Enterprises Pvt.Ltd.- D-13, The Great Oasis 21, MIDC Marol, Andheri (East), Mumbai Email ID: rpo.mumbai@mea.gov.in
PSK Lower Parel	Trade Point, Kamala Mills Compound, Pandurang Budhkar Marg, Lower Parel, Mumbai Email ID: rpo.mumbai@mea.gov.in
PSK Malad	Raheja Tipco Plaza, Unit no 2b, Rani Sati Marg, Malad(East), Mumbai Email ID: rpo.mumbai@mea.gov.in
PSK Nashik II	Star Zone Mall, Part Of Shop No.3 and 4, Ground Floor, Nashik Pune National Highway, Nashik Email ID: rpo.mumbai@mea.gov.in
PSK Thane II	Dosti Pinnacle, Unit No. G1, Plot No. E7, Road No 22, Wagle Industrial Estate, Thane West Email ID: rpo.mumbai@mea.gov.in

Post Office Passport Seva Kendras (POPSK) in Mumbai

POPSKs in Mumbai	Details
Post Office PSK Alibag	Head post office building, ground floor, sea shore road, opposite civil hospital, Alibag, dist- Raigad, 402 201
Post Office PSK Aurangabad	Post master of General, Aurangabad region, Cantonment at Aurangabad, Pin code- 431002
Post Office PSK Bhiwandi	Bhiwandi Post Office, Brahmin Ali, Near Vithal Mandir, Bhiwandi, Thane,421308
Post Office PSK Bhusawal	Bhusawal Division, Bhusawal Head Office Building, Modern Road, Bhusawal-425201
Post Office PSK Daman	Post office Moti Daman Fort Area, Opposite to DMC, Moti Daman-396226
Premium stPost Office PSK Dhule	Head post office building, Lane no. 1, opposite Rajwade Sandodhan Mandal, Dhule -424001
Post Office PSK Dombivli	Dombivli Post Office, Dombivli Industrial Area, MIDC, Behind Pendharkar College, Dombivli -421203
Post Office PSK Jalgaon	B1, postal quarters, Baliram Peth, near the tehsil office, Jalgaon, Maharashtra
Post Office PSK Nandurbar	Nandurbar Bazar Sub Post Office, Collector's office building, first floor, room no 212, Tokartalav Road, Nandurbar-425412
Post Office PSK Rajapur	Post office Rajapur, Mukhya Tapal Karyalay, Rajapur, Ratnagiri-416702
Post Office PSK Santacruz	Santacruz East Post Office, Near Railway Station, Santacruz (E) Mumbai, 400055
Post Office PSK Silvassa	Near Panchayat Market, Opp. Bal Udhyan Garden, Post Office Silvassa, Dadra Nagar Haveli - 396230
Post Office PSK Sion	Sion Post Office, Opposite Indira Market, near Best Depot, Sion (E), 400022
Post Office PSK Vasai	Sub Post Office Vasai East, Pooja Tower, Behind Dream Land Hotel, Evershine City, Vasai (E)- 401208
Post Office PSK Vashi	Vashi Mukhya Dak Ghar, Sector 16 A, 1st Floor, Opposite MTNL Building, Vashi 400703
Post Office PSK Vikroli	Post Office Kannamwarnagar, Near Vikas College, Kannamwarnagar, Vikhroli East, 400083

Disclaimer: PSK and POPSK contact information is subject to change. For the most up-to-date phone numbers and addresses, please visit the Mumbai RPO portal.

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Passport Services in Mumbai

Fresh Passport Application

Apply for a new passport by submitting your documents online. Then, book an appointment at a Passport Seva Kendra, complete the biometrics to get your passport.

Passport Reissue

If your passport is damaged, lost, or you need to update details, you can apply for a reissue. Apply online, submit your documents, and visit the passport office in Mumbai for verification.

Tatkal Passport Services

You can apply for a Tatkal passport in times of an emergency. Apply online, book Tatkal slots, and carry the required valid documents. It will get dispatched in 1-3 working days.

Surrender Certificate

If you need to surrender your Indian passport, you can apply for a surrender certificate at the passport office. It is compulsory for the OCI/visa applications and legal compliance.

Official/Diplomatic Passport

These passports are generally issued to diplomats and government officials travelling abroad on duty. The applications require forwarding the letters from the concerned ministries.

Passport Renewal

If you want to extend the validity of an expiring passport, then you can apply for renewal. You must apply online, submit documents and your current passport.

Police Clearance Certificate

PCC is issued to confirm that the person has no criminal records. Apply for PCC online, book an appointment, submit the documents, and complete police verification to receive the certificate.

Global Entry Program Verification

You can make an application for the US Global Entry Program. Apply online, complete verification at the RPO, and undergo background checks before final approval.

How to Apply for a Passport in Mumbai?

Go to the Passport Seva Portal. If you are a new user, tap on “New User Registration” and enter the required details.

Then, log in to the portal by tapping on “Existing User Login” using your credentials. Adhere to the next steps to apply for a passport.

Tap on “Apply For Fresh Passport/Reissue of Passport”. Fill in the necessary details and submit the application form.

Under the “Submitted/Saved Applications”, tap “Pay and Schedule Appointment”, then “Print application Receipt “.

Go to the Passport Office in Mumbai, along with the necessary documents and complete the process.

Please note: You can also use the mPassport Seva mobile app to apply for your passport. It is important to note that neither the RPO, PSK, nor the POPSKs allow walk-in applications. You can only register and submit your application online, and then book an appointment.

Track Your Passport in Chandigarh

How to Track Your Passport in Mumbai?

You can track your passport application in Mumbai through the Passport Seva Portal. You can track the status at each stage by entering your DOB and file number. Follow these steps to track your passport application:

Location Passport

Visit Passport Seva

Visit the official Passport Seva portal and login to your account.

Go to Tracking

Under the “Quick Links” section, click on “Track Passport Application”.

Enter Details

Enter your file number & DOB. Then click on “Track Application Status”.

Contact the Office

Alternatively, you can visit the RPO or use the helpline number.

Key Takeaways

Your passport is one of the most important documents that you need when it comes to travelling abroad. Passport offices play a crucial role in ensuring this process is reliable, smooth, and secure. The Regional Passport Office Mumbai at Bandra Kurla Complex and various Passport Seva Kendras across the city handle thousands of applications daily. From fresh applications to reissues and renewals, these passport offices ensure that every traveller has access to efficient services with little hassle.

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Frequently Added Questions (FAQs)

Will claim reimbursement be made in foreign currency?

No, all reimbursements are processed in Indian Rupees, based on the exchange rate applicable on the date of the incident or billing.

What should I do in case of lost passport or baggage?

File a police complaint at the local station and obtain a report. Also, inform the airline (for baggage loss) and file a PIR. These reports are needed for claim processing.

How do I track the status of my claim?

Claim status can be tracked via the Reliance customer portal or by contacting the claims assistance helpline with your reference number.

How long does it take to settle a claim?

If all documents are in order, most claims are settled within 10 to 15 working days. Complex cases may take slightly longer.

What is the time limit to report a claim?

Claims should be reported within 24–48 hours of the incident. Delay in notification may impact claim approval unless a valid reason is provided.

What documents are needed for a reimbursement claim?

You must submit the filled claim form, original hospital bills, medical reports, passport copy with visa stamps, boarding pass, and any other relevant documents.

What is Senior Citizen Travel Insurance?

Senior Citizen Travel Insurance is a specially designed policy that provides financial protection to individuals above 61 years of age when travelling abroad. It offers coverage for medical emergencies, hospitalisation, baggage loss, trip delays, and more, ensuring peace of mind during international travel.

Who is eligible for this policy?

Any Indian citizen aged 61 years and above can purchase this policy. It is suitable for both solo senior travellers and those travelling with family members.

Why is travel insurance important for senior citizens?

With advancing age, the risk of medical complications increases. This policy ensures that senior travellers are protected from high medical costs abroad, and provides additional coverage for travel-related contingencies like missed flights or lost baggage.

Is any medical test required before policy issuance?

A medical test may be required for applicants above a certain age or with disclosed health conditions. In most cases, a tele-underwriting process is followed to assess eligibility.

Can a family member buy the policy on behalf of a senior citizen?

Yes, a family member can assist with the purchase as long as accurate information is provided. The policy must still be issued in the name of the senior traveller.

Can the policy be purchased at the last minute?

Yes, the policy can be bought even on the day of travel, provided the trip hasn’t started. However, it is advisable to purchase the policy in advance to avoid last-minute technical issues.

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How to apply for a Tatkal Passport at PSK Mumbai?

You can make an application for a Tatkal Passport in case of any emergency under the “Tatkal Scheme”. Adhere to these steps to apply for an urgent passport. Go to the Passport Seva portal, register and log in. Then, fill out the application form and pay the Tatkal fee online. After that, schedule an appointment at your nearest RPO/PSK. Submit the necessary documents. If everything is properly done, you will receive your passport within 1-3 days.

What are the basic reasons for the rejection of a passport application?

Your passport can get rejected for multiple reasons, such as mismatched signatures, missing documents, distorted and unclear documents.

What to do if my passport is not delivered, but the website is showing the “Delivered/Dispatched” option?

If this is your case, then you should track the delivery status of your passport through India Post's Speed Post Tracking Utility. You can also contact the respective speed post centre or your nearest post office to know the status of your passport. If the speed post authorities are unable to track your consignment or have returned it to the sender, please get in touch with the passport office for further assistance.

What are the different modes of police verification?

There are two modes of police verification: Pre-Passport Issuance Basis Post- Passport Issuance Basis However, the requirement for police verification is determined by the type of application - reissue or a fresh issue of a passport. Pre-police verification is generally mandatory. The exceptions only apply to government servants who provide a No Objection Certificate and an Identity Certificate, and to cases under the Tatkaal category.

What are the working hours of Passport Seva Kendra in Mumbai?

The working hours of different PSKs in Mumbai are different. They are mostly open from Monday to Friday, 9:30 AM to 5:00 PM. However, it is always best to check the appointment slip for the exact timing.

What happens if I miss my passport appointment at PSK Mumbai?

In case you miss your passport appointment at Passport Seva Kendra in Mumbai, then you can book a new slot through the portal. The earlier payment remains valid up to three times, which means you do not need to pay extra fees. However, you need to follow the reschedule rules.

If my passport expired 4 years ago, can I reissue it?

You can reissue your passport if it expired years ago. To get your passport reissued, you need to fill out the passport application form and apply for “Reissue of Passport”. In case your passport has expired more than 3 years ago, then you need to undergo a fresh police verification process. So, in the present case, fresh police verification will be required.

What is a surrender certificate?

A surrender certificate is a certificate that is issued to applicants who are willing to surrender their passports at the passport offices for the renunciation of their Indian citizenship and acquiring a foreign nationality. This is a chargeable service, and you can avail yourself of it after applying for a surrender certificate through the Passport Seva Website. Then, you need to visit the passport office with the necessary documents.

What is the fee for a Police Clearance Certificate (PCC)?

You are required to pay a fee of ₹500 for the Police Clearance Certificate. For detailed information, visit the Passport Seva portal.