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Travel Insurance - Disclaimer

Disclaimer: Travel insurance coverage is subject to policy terms, conditions, exclusions, geographical limits and plan selection. Benefits may vary depending on the product variant, destination, age and coverage opted.

Applicable UIN: IndusInd Travel Care Policy – RELTIOP08002V010708

For detailed disclosures, premium illustrations and benefit limitations, please refer to the Travel Insurance Disclaimer page.

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Frequently Asked Questions (FAQs)

I lost my passport during vacation, what do I do?

If you lost your passport, approach the local police station and file a complaint. Obtain the police report and approach the Indian embassy in Indonesia. Submit identity proof documents and apply for an emergency passport. Thereafter, contact us for lost passport coverage, and we will reimburse you for emergency cash.

How do I check the status of my claim?

To know the status of your claim, contact us by emailing us or calling us. You will need to provide us with your reference number to assist you.

Is there separate travel insurance for senior citizens?

Yes. Senior citizen travel insurance has been designed to better serve the needs of people over the age of 61 during travel. It covers high medical costs abroad, loss of passport, bags, and missed flights.

What are the Indonesia travel insurance requirements?

To buy travel insurance for Indonesia, you must submit a copy of your passport, KYC documents, government-issued ID proof and travel documents, like air tickets and accommodation proof.

In which currency is claim reimbursement made?

All claims are reimbursed in Indian rupees. The exchange rate for the reimbursement is taken on the date of billing.

Is there a deadline to file travel insurance claims?

Yes. Claims need to be filed within 24 to 48 hours of the incident. Failure to report the claims could lead to rejection of the claim.

Can I buy travel insurance for senior citizen mother?

Yes. You can buy travel insurance for your senior citizen parents. Ensure the information given in the insurance is accurate and is in their name.

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